School Programs Supervisor

    • Job Tracking ID: 512699-611303
    • Job Location: Atlanta, GA
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: March 06, 2018
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
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Job Description:

Zoo Atlanta Job Description

Zoo Atlanta Job Description

Title: School Programs Supervisor

Updated: March 2018

Department: Education

Reports to: Manager of School and Family Programs

FLSA Status: Non-exempt

Job Status: Full-time

Job Purpose: The School Program Supervisor oversees all aspects of School Program Suite, including but not limited to Tours, Field Trip Programs, Homeschool Academy, and ZooMobile Programs. The School Program Supervisor works as part of the School & Family team to design, implement and evaluate programs that advance the Zoo’s mission. This position supervises all staff working within the programs and is responsible for ensuring safety and a high-quality experience for our guests.

Essential Duties & Responsibilities

Program Instructions and Development

  • Manage all aspects of the development, implementation, and evaluation of all programs in the school program suite. This includes curriculum development for new programs and revisions and expansion of existing programs.
  • Coordinate the evaluation and assessment of all school programs. Revise programs as needed.
  • Assist in the development of a marketing action plan for increasing levels of program attendance and revenue throughout the year and participate in events to market education programs.
  • Train, schedule, supervise, and evaluate program instructors, interns, and volunteers.
  • Work with the Manager of School and Family Programs to cultivate and sustain school partnerships
  • Manage associated program budgets in collaboration with the Manager of School and Family Programs.
  • Teach educational programs as needed.
  • Attain and maintain animal handling certification.
  • Purchase and prepare program materials and supplies.
  • Manage School Programs budget in collaboration with the Manager of School and Family Programs.
  • Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement.
  • Any other miscellaneous projects/assignment assigned by Zoo Atlanta’s Education management team.


  • Knowledge:
    • Must possess strong leadership capabilities and the ability to motivate and encourage others.
    • Previous experience supervising others
    • Ability to pass background check
    • Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays and evenings.

  • 5 years of informal/formal education required
  • 2 years of program coordination experience required

  • Working knowledge of state/national educational trends and the ability to incorporate them into programming.
  • Experience managing budgets
  • Professional dress, appearance and conduct
  • Excellent oral communication skills required
  • Superior customer service skills
  • Must be comfortable interacting with the public and the ability to be sensitive and considerate to all people

  • Experience with online teaching and learning preferred
  • Willingness to be trained as well as handle animals for programs, including snakes and other reptiles, mammals, amphibians and invertebrates

  • Certificates/Licenses/Registrations
    • First Aid/CPR preferred
    • Certified Interpretive Guide (CIG from NAI) preferred
    • Driving Requirements: this position requires occasional driving, this individual must possess a valid driver’s license

Education: Bachelor’s degree in educations, zoology, biology, psychology, or related field


  • This position requires walking, sitting and standing for long periods of time.
  • Must be able to repeatedly lift and/or push 50 pounds

WORK ENVIRONMENT: Must be available to work on occasional weekends, evenings, and holidays. May be expected to work outside more than 50% of the time - must be comfortable working in all weather conditions.

MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

Zoo Atlanta is an EOE and provides a Smoke-free and Drug-free Work Environment

Experience and Skills: