Job Title: Exhibit Interpreter II - Seasonal
Reports to: Interpretive Programs Supervisor
FLSA Status: Non-exempt
Job Status: Seasonal
Job Purpose: The Public Program team connects guests
to our animal ambassadors, our mission, and our work to conserve
species, and strives to empower guests to advance the Zoo’s mission
through their own appreciation and conservation of wildlife and wild
places. This position is primarily responsible for conducting
on-grounds interpretation and programming, including facilitating the
Giraffe Feeding experience. This position directly reports to the
Interpretive Programs Supervisor.
Essential Duties & Responsibilities
- Provide interpretive, educational experiences for Zoo guests,
including informal interpretation at exhibits, microphone
presentations, interactive Conservation Carts, storybook readings,
citizen science, Giraffe Feeding, and other engaging activities.
- Raise awareness of conservation issues and empower a diverse
audience of guests to take action through programs and educational opportunities.
- Manage cash and credit card transactions with Zoo guests at Twiga
Terrace, Zoo Atlanta’s Giraffe Feeding platform
- Monitor and instruct guests during Giraffe Feeding experience to
ensure compliance to all protocols for the safety of guests and animals.
- Perform formal scripted interpretive presentations to large crowds
using a microphone.
- Move large groups of guests through various exhibits by leading
and providing crowd control for up to 60 guests at a time.
- Provide excellent guest service inside exhibits to ensure a
positive viewing experience for everyone.
- Maintain positive working relationship with staff and volunteers
at exhibits, including but not limited to other Exhibit Interpreter
staff, Operations staff, Volunteer interpreters, Interns, and Animal
- Assist in the organization and maintenance of educational materials.
- Assist with Zoo sponsored events, sometimes in early morning or
- Any other miscellaneous projects assigned by Zoo Atlanta’s
Education management team.
- Must be willing to support Zoo Atlanta’s Vision, Mission and
- Zoo Atlanta is open to the public 363 days out of the year,
therefore, all positions at Zoo Atlanta may require employees to
work weekends, holidays and evenings
- Minimum of 1 year of experience with interpretation, public
speaking, formal or informal education in a zoological, museum,
camp, school, non-profit or related setting
- Minimum of 6 months of experience working around animals.
- Understanding of AZA-accredited institutions and related functions
- Extremely strong oral and written communication skills
- Very strong organizational, research, and editorial skills
- Experience working with children and families.
- Experience handling cash and credit transactions preferred.
- Comfortable with large crowd control situations and a focus on
guest, animal, and staff safety
- Professional dress, appearance, and conduct
- Working knowledge of Microsoft Word, Excel, PowerPoint, and
- Flexible schedule as weekend, holiday, and some evening work are required.
- Availability: Consistent weekend availability required, 3 days per
week minimum required.
Education level required for positions: Bachelor’s
degree majoring in Education, Communication, Interpretation,
Biology, Zoology, Environmental Education, or related field
National Association for Interpretation, Certified Interpretive Guide
- Must be able to lift and carry 40 pounds.
- Must be able to stand and walk for extended lengths of time
- Must be able to work outdoors in all weather conditions.
- Must be comfortable spending significant amounts of time and
interpreting in very close proximity to all species, including
reptiles, amphibians, spiders, and insects.
This job description is not intended to be all-inclusive.
Therefore, the employee may be required to perform other reasonably
related duties as assigned by the immediate supervisor or other
management. The company reserves the right to revise or change job
duties as business requirements dictate. It is mutually agreed that
this job description does not constitute a written or implied
contract of employment.