Vice President of Human Resources

    • Job Tracking ID: 512699-816939
    • Job Location: Atlanta, GA
    • Job Level: Executive
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: April 27, 2022
    • Years of Experience: Any
    • Starting Date: ASAP
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Job Description:

Who we are: Located just minutes from downtown, Zoo Atlanta is the oldest and one of the most respected cultural destinations in Atlanta. While there are many aspects that make Zoo Atlanta unique among any other organizations in the city, we are deeply proud of our diverse, passionate, and driven team, our dual spirit of fun and deep dedication to a shared mission of conservation, and our work environment, which is also the home of more than 1,000 animals from around the world.

Our vision is to save wildlife and their habitats through research, conservation, education, and engaging experiences. Our efforts connect people to animals and inspire conservation action. Our vision is supported by a deep commitment to investing and re-investing in the vital human resources that make Zoo Atlanta such a dynamic, diverse, and impactful organization. 

Who you are: The Vice President of Human Resources is a leadership role that is a working generalist with a chance to touch all facets of human resources at Zoo Atlanta. This role serves as a member of the Senior Leadership Team and is a vital collaborator with all areas of the Zoo. We are seeking a service-driven leader with a proven record of success working in a hands-on, fast-paced environment with experience developing people strategies that support a mission-driven organization.

The ideal candidate has strong working knowledge of all functions of human resources and accountability for each, including but not limited to HRIS; policy development; talent acquisition (recruitment); total rewards (compensation/benefits); compliance; employee relations; employee engagement; human resources business strategy; learning development; and occupational health. We seek an individual with the ability to coach and partner at all levels of the organization and who will play an active role in Zoo Atlanta’s diversity, equity, and inclusion efforts.

A Bachelor of Arts or Bachelor of Science degree is required, with a Master’s of Business Administration or SPHR-SCP or SPHR certification preferred. 

What we offer: Zoo Atlanta offers a competitive salary and comprehensive benefits package. Benefits include but are not limited to outstanding medical coverage and a competitive 403b retirement program match. 


Job Title: Vice President, Human Resources

Department: Human Resources

Reports to: CFO/COO

FLSA Status: Exempt

Job Status: Full-time

Job Purpose: Responsible for all aspects of the Human Resources function at Zoo Atlanta, including but not limited to regulatory compliance, organizational policy administration, recruitment and retention, payroll administration, worker’s compensation, unemployment, compensation and benefits, employee relations, training and development, and performance management.



Essential Duties and Primary Responsibilities:

  1. Develops and manages a regulatory compliance program that ensures transactions, processes, and record-keeping are complete and in compliance with all government required regulations and communications requirements, including but not limited to I-9, EEO-1, VETS 100, OSHA 200.
  2. Ensures that HR systems’ business requirements are defined and that systems in place are providing intended results. Consider organizational objectives and plan for future business requirements.
  3. Oversees and develops compensation strategy, market data and implementation of compensation practices that are aligned with market and provide internal and external equity.
  4. Develops & designs Total Rewards programs to support employee wellbeing, engagement, recruitment, and retention.
  5. Research "best practices" to inform the development of and compliance with organizational policies, practices and procedures. Provide Senior Leadership Team recommendations that align with those organizational objectives and plans for future business requirements.
  6. Design and management of high-quality performance management tools. Ensures that the appraisal process adheres to all Zoo Atlanta policy and standards.
  7. Oversees the planning and implantation of recruitment of all full-time and seasonal positions to ensure the highest quality of staffing.
  8. Oversees all Occupational health and safety programs, including but not limited to OSHA compliance, AZA safety compliance and Workers Compensation
  9. Develop/source training programs, as needed.
  10. Serves as a key member of the Senior Leadership Team, providing Human Resource business consultation to support strategic and operational objectives.
  11. Supports leaders to resolve employee relations matters.
  12. Supports Zoo Atlanta’s diversity initiatives and promotes programs including employee, Board of Directors and vendor diversity. Considers best practices in terms of programmatic enhancements and identifies opportunities for improvement.
  13. Ensures that organizational communication vehicles are effective and efficient, examples of which are suggestion boxes, employee code of ethics and whistle-blower programs. Provides timely reporting and constructive feedback and recommendations to senior management regarding these communications.
  14. Develops an appropriate and well-planned communication protocol for human capital matters. Ensure that HR communications are executed in a timely, consistent, and sensitive manner.
  15. Oversees unemployment claims, represents organization in hearings and monitors reports for trends to reduce cost.
  16. Interfaces, as appropriate, with external agencies and regulatory bodies on all personnel matters.
  17. Performs other duties as workload necessitates.


Experience and Skills:


  1. Bachelors required and Master’s degree or SHRM-SCP, SPHR preferred
  2. Must be action-oriented with a strong bias toward teamwork and results.
  3. Minimum of seven years of previous human resources experience, preferably as a human resources generalist or similar role.
  4. Five years managing a human resources function.
  5. Proven experience with development and management of personnel policies, practices, compensation, benefit, training and development, and employee relations programs and related current issues.
  6. Working knowledge of current state and federal employment laws as they relate to employee and workplace matters.
  7. Proficiency with Microsoft Office Products. HRIS experience required
  8. Excellent and professional interpersonal, communication, presentation, decision making, planning and organizational skills.
  9. Exhibits and demonstrates a track record of exceptional judgment, integrity, honesty and transparency both in appearance and in fact.
  10. Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays and evenings.


  • Certificates/Licenses/Registrations: SHRM -SCP or SPHR preferred


  • Driving Requirements - N/A




PHYSICAL DEMANDS: Routine physical activities that are required to fulfill responsibilities.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. (On some occasions the employee may be expected to work outside a minimal amount of time, must be comfortable working with the public in outdoor conditions).


MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.


Zoo Atlanta is an EOE and provides a Smoke-free and Drug-free Work Environment