Job Description:
About Zoo Atlanta: Located just minutes from
downtown, Zoo Atlanta is the oldest and one of the most respected
cultural destinations in the Southeast’s largest and most vibrant
city. Culture, dining, nightlife, and famously eclectic neighborhoods,
not to mention a temperate climate year-round, attract a growing
number of newcomers to the one-and-only Atlanta.
As an organization, Zoo Atlanta’s points of pride include being one
of only three zoos in the U.S. to house giant pandas; home of one of
North America’s largest populations of great apes; and a longtime
reputation for excellence in the care and study of reptiles and
amphibians. Our mission sets us apart, and every day at Zoo Atlanta is
an opportunity for discovery, a chance to contribute to conservation,
and a way to make a difference in the lives of the people of our community.
As a workplace, Zoo Atlanta is very proud of a commitment to
diversity and inclusion and a competitive compensation and benefits
package. Benefits include but are not limited to outstanding medical
coverage and 403b retirement program match; vacation time buy and
sell; professional development training; paid time off for community
volunteering; and more.
Full-time perks include:
- Medical, Dental, Vision, Life, and other supplemental insurance
- Retirement Savings Plan (403b) with employer match after 12 months
of service
- Paid time off includes vacation, sick and personal days plus holidays
- Tuition assistance program
- Employee Assistance Program
- Employee short term and long-term disability insurance paid for by
Zoo Atlanta
- Opportunities for professional development paid for by Zoo Atlanta
- Local discounts and free admission to partnering attractions
- Complimentary family Zoo membership
Job Title: Security Operator
Department: Loss Prevention
Status: Full-time (2nd shift, 3 PM to 11 PM, Sunday-Thursday)
Reports to: Manager of Security Operations
Starting pay: $13.77-$17.34 per hour or higher,
depending on experience
Job Purpose: Under the supervision of the Security
Manager, must complete day to day duty assignments. The Security
Operator is an essential operating position(s) and as such, may be
required to remain on and/or report for duty during declared
emergencies or when necessary to support operational needs. Declared
emergencies will be defined by the Director of Security and Safety or
appropriate manager. In addition, Operators must be capable and
willing to serve as a member of Zoo Atlanta’s Specialized Emergency
Response Team (S.E.R.T.).
Essential Duties & Responsibilities:
- In the absence of security supervision, communicate and work with
Zoo Management.
- Reinforce security procedures, and safety policies
- Operate and monitor security equipment on a daily basis which
includes CCTV, radio equipment and phone systems
- Dispatch security personnel and provide direction in both regular
duties and emergency events
- Patrol Zoo Atlanta in accordance with security procedures
- Check for unsafe conditions, hazards, unlocked doors, and security violations
- Report safety concerns, security breaches, fire hazards, water
leaks and unusual circumstances both verbally and in writing
- Write detailed reports of Zoo related incidents
- Investigate reported accidents, crimes, etc. by interviewing and
obtaining statements of victims, witnesses, suspects and concerned parties
- Perform required medical emergency functions; administering aid
and interact with emergency medical services, fire personnel, and
on-site EMT’s.
- Operate security vehicle as needed
- Assist with equipment inventory and/or inspection procedures as directed
- Attend meetings, seminars, and training sessions as required
- Maintain high visibility throughout Zoo property
- Cooperate with all law enforcement agencies
- Provide timely notification of serious events and incidents to the
Security Leadership
- Assist guests and employees with questions or concerns
- Perform other miscellaneous duties and functions as assigned by
security management staff
- Represent Zoo Atlanta in a professional and courteous manner