Job Description:

Zoo Atlanta lives by the phrase, "a fun place to work and play," and is unique among workplaces in that our heart and soul is the daily care of more than 1,000 animals from around the world. Where else in the city can you go to work alongside giant pandas, gorillas, elephants, and many more? Our mission sets us apart, and every day at Zoo Atlanta is an opportunity for discovery, a chance to contribute to conservation, and a way to make a difference in the lives of the people of our community

Job Perks (Seasonal and Part-Time):

As a Rides and Attractions team member, you will enjoy a fun fast paced environment and great teammates as well as:

• Flexible schedule: Work 3 shifts per week, with opportunities to work additional shifts
• Retirement Savings Plan (403b)
• Employee Assistance Program
• FREE park admission for family and friends
• Discounted pricing on individual and family education programs, such as Safari Camp, Twilight Trek, NightCrawler, Survival Safari, and much more!
• Join the standby list for free behind-the-scenes encounters with elephants, lemurs, giant pandas, aldabra tortoises!
• 50% off Zoo Atlanta memberships. Gift up to 5 others with 50% off Zoo membership.
• Park discounts on food, gift shop merchandise, etc.
• Local discounts and free admission to partnering attractions, such as the Georgia Aquarium, Dollywood, and more!

Job Purpose: To create safe and fun experiences for Zoo Atlanta’s Members and guests on our multiple Zoo themed Rides and Attractions, including the Zoo Train, Endangered Species Carousel, and Treetop Trail. The starting pay for this position is $12.00 to $13.00 per hour.

About Treetop Trail:

Treetop Trail, Zoo Atlanta’s one-of-a-kind aerial playground, immerses guests in the perspective of our planet’s amazing animal tree-dwellers! Whether they have the effortless agility of an orangutan or prefer the slower and stealthier approach of a green tree python, guests can traverse the course at their own pace as they navigate a series of rope ladders, bridges, nets and tightrope-style foot lines, all the while safely secured and tethered with full-body harness and lanyard to a continuous overhead tracking system.

The Zoo’s KIDZone is also home to a large playground; Zoo train; Endangered Species Carousel, and Splash Fountain!

Job Title: Rides and Attractions Attendant 

Department: Rides and Attractions

Reports to: Rides and Attractions Manager

FLSA Status: Non-Exempt

Job Status: Seasonal hourly

Salary: $12-$13 per hour

Essential Duties and Responsibilities:

• Responsible for attending and/or operating the Treetop Trail, Zoo Train, and carousel.
• Responsible for ensuring all Treetop Trail participants are harnessed properly and can adjust harnesses as needed.
• Must be able to handle cash, credit cards and checks accurately and compile end of day transactions.
• Assist Lead with inventory management
• Able to successfully complete all mandatory training
• Maintain positive working relationships and communication with all Zoo Atlanta staff
• Must be willing to support Zoo Atlanta’s Vision, Mission and Values
• Any other miscellaneous projects/assignment assigned by Zoo Atlanta’s Management Team

Experience and Skills:

QUALIFICATIONS:

• Must pass a background check and drug test
• 16 years or older (17 years or older if operating Treetop Trail)
• Must have valid Driver’s License with a clean driving record
• Previous customer service experience preferred
• Must be friendly, outgoing, and approachable
• Must be able to multi-task and pay close attention to details in a fast-paced environment
• Must possess excellent problem-solving skills
• Must possess excellent communications skills and willingness to interact positively with guests and zoo staff of diverse backgrounds

Driving Requirements: Must have valid Driver’s License with a clean driving record

PHYSICAL DEMANDS: Capabilities to bend, stoop, climb and stand for up to 8 hours at a time. Must be able to lift 50 lbs. If working the ropes course, must have the ability to wear an RCI approved harness and must be comfortable working up to 30+ feet above the ground.

WORK SCHEDULE:

• Must be able to work at least 1 weekday shift. Weekday shifts are Monday through Friday, 9:30 AM to 5:00 PM. 
• Availability to work Monday and Tuesday shifts is strongly preferred.
• Additional shifts are available on weekends.

WORK ENVIRONMENT:

• Most work will be outdoors; Must also have ability to work in an office environment
• Ability to work in and manage the flow of guests
• Ability to work with children of all ages

MISCELLANEOUS:

This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and
Drug-free Work Environment.